Quality

Quality Assurance is an integral and critical phase of any software development project.

Developers and testers must ensure that newly developed products or product enhancements meet functional and performance requirements and that those products are reliable and able to operate consistently under peak loads. The risks of releasing a product that is not yet ready are greater now than ever before because of the change in expectations and demands of users.

To provide our clients with the best quality service available in the market we employ our own software development procedures and processes. Quality related constituents of our offshore software development services are as follows:

  1. Definition of Service level agreement.
  2. Definition of Monitoring process.
  3. Quality control realization and integration.

Definition of Service Layer Agreement and monitoring process

Service level agreements are put in place to define the minimum level of service that must be provided. They are, therefore, the basis for measuring our performance. SLAs will typically be included in the contract schedules and cover a number of areas of service including:

  • system availability and response times;
  • quality standards and appropriate metrics;

To monitor that our service meets the agreed service layer we define reporting and review procedures with our customers. Procedures for reviewing our performance are defined in consultation with the customer during regular meetings. We delegate representative who will be responsible for liaising with the customer’s representative and communicating information and decisions. Regular status reports and various quality metrics help our customers to keep the entire process of outsourcing under control and to ensure the quality of our service.

Quality control realization and integration

To ensure that the developed software conforms to the specifications requested it is necessary to establish the following aspects of the software development process:

  • a planned and systematic pattern of actions that ensure the developed system conforms to technical requirements;
  • a set of activities designed to evaluate the process by which your system is developed or maintained;

Each stage of the software development process has a corresponding quality related constituent starting from software designers test plan and unit tests and finishing with functional test plans and product verification performed by dedicated quality assurance team. The use of Standardized Activities and tools also helps us to keep quality at a high level.

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